Service Technician Workbench 1.0

Service Technician Workbench streamlines service operations by bringing scheduling, work orders, and on-site documentation into one place. Technicians can view assigned jobs, follow guided procedures, capture notes and photos, track parts used, and record time and materials as they work. Dispatchers gain real-time visibility into job status and technician availability, while managers can monitor service quality and costs through configurable reports. The result is faster response times, consistent service delivery, and a clear audit trail from intake to sign-off.

Highlights:

• Work order creation, assignment, and status tracking
• Guided checklists and diagnostics to standardize repairs
• Parts, tools, and asset tracking linked to each job
• Time, mileage, and expense capture with approvals
• Customer and equipment history for quicker troubleshooting
• Document storage, photos, and customer sign-off
• Dashboards and reporting to track SLAs and KPIs

Service Technician Workbench is developed by Caterpillar Inc.. The most popular versions of this product among our users are: 1.0 beta and 1.0. The names of program executable files are STW.exe, UserAdmin.exe.

You can check MySQL Workbench, USB Redirector Technician Edition, GrabCAD Workbench and other related programs like AOMEI Backupper Technician Edition at the "download" section.